Senior Commissions Administrator - VR/14221
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Status: Temp/Contract
Location: Aberdeen
Rate: £Commensurate with experience
Immediate requirement for a Senior Commissions Administrator located in the City Centre. This busy role will run until September 2017 and the ideal candidate must be comfortable in a fast paced environment.
- Responsible for calculating and arranging payment for all renewal/trail commission payments for UK, Global and other EMEA fund ranges as required.
- Answering internal and client queries regarding administration issues where required.
- To efficiently process work to meet customer expectations at reasonable cost.
- To provide the highest level of customer service within agreed service standards both internally & externally on internal and outsourced administration.
- Complete/Calculate the onshore/offshore trailer fee process.
- Complete/Calculate the onshore/offshore rebate process.
- Handle all queries associated with onshore/offshore trail/rebate.
- To control and maintain the broker discount list for onshore/offshore.
- To process work within agreed turnaround times in order to meet team targets, thereby demonstrating effective time management skills and the ability to judge assess priorities effectively.
- To assist in the collation of trail and rebate accounting information including accruals / payments as required.
- To assist with banking tasks as required.
- To process work on a 'right first time' basis with minimal checking and the appropriate level of support and guidance.
- To understand & operate within Department Guidelines and in line with relevant Authorisation, Legislation & Compliance Rules.
- To contribute to the success of departmental Compliance checks (i.e. with no or only minimal issues raised).
- To participate in continuous improvement in key business and/or Management Activities.
- Commitment to achieving daily, personal & team targets and frequent and appropriate suggestions for improvements.
- Commitment to assisting TPAs in improving their services to Aberdeen via error effective ongoing communication.
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