The successful candidate will be expected to work the hours required to achieve the business needs – therefore this may involve out of normal working hours, given the role supports global regions.  A degree of travel is expected to execute the objectives of the role.

Reporting to the Group Product Line Director – Well Intervention, the Product Line Manager – Well Intervention will have the following main duties and responsibilities:

• Engaging on a technical level within the company to ensure that all departments give and receive the best possible support.
• Supporting and guiding new program and/or product development and deployment with the Sales Team as part of the marketing launch plan, which is aligned to the global marketing strategy.
• Engaging in product recommendations aligned with the regional product selection guides and keep lists. This is a core part of ensuring product line control and preventing proliferation of the portfolio.  Recommendations will be made on a technical basis with support from Sales to ensure a commercial fit.
• Internal or external customer engagement, as appropriate, should be as part of specific requests or campaigns to provide technical expertise, training and sales support.
• Aiding in the development of plans with Sales and Marketing to convert customers to best practices or products.
• Initiating, encouraging and sharing ideas for new product programs and service offerings.
• Acting as a focal point in R&D for the respective product line.
• Coordinating and participating in public events, publications, training and best practices.
• Facilitating the development and implementation of product demonstrations (presentations), training programs, publications and projects for Sales staff and customers.
• Managing a team of product technical support personnel/SME’s to provide best in class customer technical support across all Well Intervention product lines.
• Assisting in the defining and approval of new product development projects.
• Assisting in the development and commercialisation of new product lines.
• Ensuring that customer satisfaction levels are kept as high as possible.
• Assisting all departments with any technical issues.
• Providing guidance to Engineering from an operational perspective.

Experience/Qualifications:

• A recognised qualification in Engineering would be preferred.
• Previous experience in a similar role, directly within the well intervention field, is essential.
• Extensive operational, technical and management experience within the well service sector of the North Sea Oil and Gas Industry is essential.
• Experience with well intervention products and services is essential.
• Operational knowledge and experience with well intervention tools and practices is essential.
• Knowledge of manufacturing techniques and engineering practices is essential.
• Experience with an ERP system (ideally Dynamics AX or 365) would be preferred.

TMM Recruitment INDENG