Recruitment Best Practice

At Thorpe Molloy Recruitment every part of our service is based around our values. Working with you in an ethical manner at all times, we ensure your personal details and job search are handled in the most professional way.

What To Expect When You Engage A Recruitment Consultancy

We feel our candidates achieve the best outcomes through working with us on an exclusive basis however, if you choose to be represented by other agencies it is vital that you have a clear understanding of recruitment best practice.

We have summarised the key points you should expect from working with us and indeed any recruitment agency that is a member of the Recruitment and Employment Confederation (REC).



Clients

  • Clear information

    We understand the importance of representing our clients authentically by sharing accurate and unambiguous information with prospective candidates. We want to represent your business and the specific opportunity to the best of our abilities – this is critical to the success of the screening and selection process.
  • Detail

    We will document the stages of each recruitment assignment in line with relevant legislation and good practice guidance. Furthermore, business terms will be fully disclosed prior to any work being undertaken for a client.
  • Communication

    We will act responsively, consulting and communicating regularly with you throughout each assignment to ensure the most efficient and effective resourcing outcome is achieved. Our candidate CVs contain a narrative constructed after each candidate has been fully screened and, alongside discussion with your consultant, forms a key part of the shortlisting process.
  • Consent

    We will observe the highest principles of professional ethics to maintain confidentiality of client information. We fully respect when sensitivities do not allow for certain information to be disclosed and will work with you to agree a tailored approach for your business.
  • Feedback

    We will provide constructive guidance on all stages of the recruitment process, including offer management, and will request your feedback on the quality of our service delivery.
  • Control

    We will manage the recruitment process by adhering to all applicable employment laws and regulations, treating others without prejudice or discrimination, and where necessary, providing guidance to clients on good diversity practice. We will ensure our staff are adequately trained and skilled to undertake their responsibilities in recruitment practice.

Candidates

  • Clear information

    We will always aim to let you know who our clients are (in exceptional circumstances, confidentiality may dictate otherwise). We want you to be fully informed of who the prospective employer is.
  • Detail

    We will give you all the information we have on an individual role and wherever possible provide a full job description, location and salary guide.
  • Communication

    We will always provide the above information to you in a clear and timely manner and look to keep you informed of developments throughout each recruitment drive. Setting realistic timeframes of when you can expect progress is important and although delays will sometimes occur and be out of our control, we realise the need to keep you regularly appraised.
  • Consent

    We will never submit your details to a client without your consent. We will act responsibly and professionally with your details and respect your confidentiality as an applicant.
  • Feedback

    We will share with you the feedback, where received, on your applications from our clients. We appreciate that you want to know your individual progress report.
  • Control

    This point is particularly important. It is vital that you retain control of where your CV is sent and always ensure that your application is never duplicated by another agency. Duplication can have significant consequences for a candidate’s application and at best provides a poor initial impression to an employer.

Our aim is to provide candidates with the optimum level of service, from the very first interaction. By highlighting the level of service you should receive we hope you get the best from any agency relationship.

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