Duties and Responsibilities:

• Ensuring collection of monies owed in a timely and efficient manner through regular follow ups.
• Recording and actioning client disputes within the company objective time frame.
• Documenting notes in the collection system, ensuring all departments have an understanding on the status of each account receivable.
• Regular contact with the Accounts Payable Department.
• Advising on uncollectable debit balances for expense write off and working with your team to clear these balances.
• Collaborating with internal stakeholders in order to support the collection process.
• Monitoring accounts for over-payments and submit requests for refunds.