Customer Service Advisor – Freight Forwarding - VR/17757
An exciting opportunity has arisen for a Customer Service Advisor to join an established Freight Forwarding company based in the North of Aberdeen.
The Customer Service Advisor will be the designated Account Manager for an important customer.
Duties and responsibilities will include:
- Working alongside the Sales Team to ensure all customer relationships are maintained and new contracts are won.
- Providing quotations to all customers and overseas offices.
- Resolving day to day issues with clients and vendors.
- Providing advice to all clients in regards to all importing / exporting queries.
- Following Dangerous Goods proceeds to ensure successful exports in line with current regulations.
Applicants to this role will ideally have around 8-10 years’ experience working in a similar role in Freight Forwarding. You should also be fully conversant with Exports Regimes and Customs Tariffs.
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