IT Analyst (Applications) - VR/20352

Status: Permanent
Rate: Commensurate with experience
Location: Aberdeen
Ref: VR/20352

Currently recruiting for an experienced IT Analyst (Applications) on a permanent staff basis for a company based in Aberdeen.

The IT Analyst will have the following main duties and responsibilities:


  • Troubleshooting user and customer application issues for key systems.
  • Understanding existing EDI and web service integrations.
  • Understanding database table structures in order to liaise, specify, and create new SSRS reports and PowerBi dashboards for customers.
  • Maintaining current Biztalk environment and update mappings as required.
  • Executing basic system administration tasks, such as creating new users, as well as creating and scheduling reports.
  • Assisting the business with software-based initiatives from customers. This may involve the use of SQL, IIS and Excel automation (VBA). 

General & Support / Tickets:

  • Ensuring tickets are responded to in a timely manner.
  • Liaising with clients to specify, implement and test new reporting requirements.
  • Ad-hoc duties as directed by the business, the Product Managers, and the Global IT Director. This may include basic infrastructure support during peak times.
  • Escalating items that require higher level approval, e.g. certain security changes, certain cross-country reporting etc (guidance will be given).


  • Assisting the Product Managers with User Acceptance Testing (UAT) of new features and bug fixes.

Experience / Qualifications:

  • Relevant IT qualifications would be preferred.
  • Previous and specific experience in an IT Applications / Systems Analyst type role is essential.
  • A minimum of 1-2 years’ experience in an IT technical support type role is essential.
  • Experience with the following IT technologies would be preferred:
    • SQL query writing.
    • SSRS / PowerBi report writing.
    • An understanding of B2B system integrations - enough to coordinate a project up to development handoff.
    • An understanding of SQL database structure and functions.
    • Windows Server / IIS.
    • C# exposure.
    • Biztalk configuration.
    • Microsoft cloud technology, e.g. Office 365, Word, Excel, and PowerPoint.
  • A basic knowledge of SharePoint Administration would be preferred.
My Jobs Top

By continuing to browse the site you are agreeing to our use of cookies. You can find out more in our cookie policy