What you’ll be doing:

• Supporting the review of client quality requirements during pre-qualification and tender phases, ensuring timely responses and highlighting any necessary exceptions or clarifications.
• Assisting with ongoing reviews and updates to Project Quality Plans and Inspection and Test Plan templates.
• Leading initiatives to promote and sustain strong quality performance across the business.
• Delivering guidance, support, and training on quality activities to internal teams and external stakeholders.
• Helping improve and maintain the Quality Management System in line with ISO 9001 and API Q1 requirements.
• Communicating any changes to the QMS clearly and effectively to relevant departments.
• Developing and delivering training sessions on quality systems, tools, and applications.
• Supporting risk evaluations of key processes and implement control measures to reduce the likelihood of failures (e.g., FMEA).
• Leading and supporting investigations into NCRs, ensuring root causes are identified, corrective actions agreed, and solutions implemented.
• Ensuring robust product identification and traceability systems are in place to meet client/project needs.
• Managing the calibration and maintenance of monitoring and measuring devices, ensuring proper documentation is maintained.
• Ensuring defective equipment is isolated and that repair or replacement is actioned appropriately.
• Planning, conducting, and reporting on internal audits to ensure compliance with both internal and client requirements.
• Providing training and guidance to support internal and third-party audit programmes.
• Sharing audit findings promptly and work with stakeholders to address areas for improvement.
• Identifying ways to enhance the audit programme based on risk and business opportunities.
• Playing an active role in third-party audits, including client and certification assessments.
• Monitoring and reporting on quality performance, offering recommendations for improvement.
• Supporting quality-related reporting for both internal and external stakeholders.
• Participating in Lessons Learned reviews to share key insights and drive continual improvement.

What we're looking for:

• Minimum 3 years’ experience in a similar Quality Advisor role.
• A confident communicator who can lead meetings, deliver training, and present at senior level.
• Hands-on, solutions-focused mindset with the ability to work independently and collaboratively.
• Qualified Internal Auditor with experience in both internal and external audit activities.
• Skilled in root cause analysis and familiar with tools such as TapRoot.
• Able to thrive under pressure, manage multiple priorities, and adapt to changing demands.
• Strong IT skills, particularly in Microsoft Office and quality data systems.
• Proven experience supporting and enhancing ISO 9001-compliant management systems.

Desirable extras:

• Lead Auditor certification (IRCA or equivalent).
• Professional qualifications or memberships (e.g., CQI Diploma, MSc, or HNC in a relevant subject).
• Knowledge of industry testing practices (NDT/NDE, radiography, etc.) and technical standards (e.g., BS EN 10204).
• Experience with third-party certification audits.
• Continued Professional Development in quality management.

TMM Recruitment INDQHS